CROP - Citizens Rights for Older People is an advocacy service. You can find their details using the following link
So can they help you?
• As an older person do you need help to make a complaint?
• Are you unsure about making a fuss about poor service?
• Have you suffered injustice at the hands of central or local government?
• Can you negotiate satisfactory care services for yourself?
• Do you need help filling in benefit forms?
• Is your landlord keeping to his tenancy agreement?