Media Statement 24th September 2021
Birchington Medical Centre, for which Orchard House is a branch practice, is Rated Good by the Care Quality Commission (CQC)
Birchington Medical Centre (BMC), part of Invicta Health CIC, has been rated overall as “good” for all populations groups by the CQC in its report published on 22nd September 2021. This followed an inspection visit conducted on 6th August 2021.
The report describes the CQC’s judgement of the quality of care being provided by BMC over its main site at Minnis Road and branch surgery at Orchard House in Lydd.
The CQC inspection team was led by an experienced inspector and supported by a second inspector who spoke with staff using video conferencing facilities alongside the site visit in early August 2021. The team also included a GP specialist adviser who completed remote clinical searches and records reviews.
The rating is based on a combination of factors including what was found during the inspection, information from ongoing monitoring of data about services and data provided to the CQC by the practice, patients, the public and other organisations.
We would like to thank the Patient Participation Group (PPG) for its involvement in the inspection process and ongoing support.
Oena Windibank, Managing Director of Invicta Health CIC, said:
“Whilst we are pleased with the overall rating of GOOD from the CQC, there is no room for complacency. We know that we do not always deliver the care our patients expect, and we will continue to seek their feedback, working with the PPG to improve the care we provide.
I would like to take this opportunity to thank all our staff, clinical and non-clinical, for their work throughout the pandemic. Invicta Health CIC will continue to work with the Regulators, local commissioners, patients and partner organisations to ensure our patients receive the care that they deserve”
The full report is available on the CQC website https://www.cqc.org.uk/location/1-8781024086
BMC is part of Invicta Health Community Interest Company formed in 2009 and owned by GPs in East Kent
Invicta Health is CQC registered and is committed to working local healthcare organisations to provide a community-based response to the constantly changing NHS environment
The Managing Director of Invicta Health CIC is Oena Windibank
15/03/2021 COVID VACCINATIONS
If you are between the age of 50-59 years then you are now eligible for a COVID-19 Vaccination. If you would like to book your vaccination then please call 01303 875700 between the hours of 10am-2pm Monday to Friday.
IMPORTANT NEWS REGARDING GP SERVICES AT ORCHARD HOUSE SURGERY - PLEASE SEE HOME PAGE
25/01/2021 TRANSPORT FOR LYDD AIRPORT VACCINATION CENTRE
The Romney Marsh Community Support Hub will be taking these calls between 10am – 12:30pm Monday to Fridays only.
Please be aware that this transport support is only available between the times and days stated. Please do not call at any other time.
The number for patients to call is Romney Marsh Community Support Hub on 01797 208590
09/06/2020 DIABETES ADVICE and HELPLINE
The NHS Diabetes Advice helpline is now available via Diabetes UK to help insulin-treated people with diabetes during the COVID-19 pandemic. If you need immediate clinical advice and can’t reach your usual care team, call 0345 123 2399 (Mon-Fri 9am-6pm)
01/05/2020 If you require any help and support during the Corona Virus period please see some useful links as follow:
Domestic Abuse Campaign gov.uk/domestic-abuse
Community Support https://www.kentand medwayccg.nhs.uk/your-health/coronavirus
When you are unable to make an appointment you can
Ring NHS 111 for advice
Visit your local Pharmacist for advice